Legal
Privacy Policy
How Beyond Borders Sports Tours collects, uses and protects your personal data.
Last updated: September 2026
Beyond Borders Sports Tours ("we", "us") respects your privacy and is committed to protecting your personal data. This policy explains what we collect, why we use it, how long we keep it, and your rights over it. It is written to meet a PDPA (Personal Data Protection) baseline standard and applies regardless of where you are located.
What we collect
When you enquire about a tour, request a quote, ask a question, or download a sample brochure, we may collect:
- Your name and contact details (email, and phone/WhatsApp if you provide it)
- Your team, school or club name
- Details of your enquiry — sport, destination, travel dates, group size, budget and any notes you share
- Your consent to us collecting and using this information, recorded with a timestamp
Why we use it
We use your information to:
- Respond to your enquiry and prepare a tailored tour or kit quote
- Follow up with you about your enquiry, including follow-up marketing about relevant tours, fixtures and offerings
- Send you a sample brochure where requested
- Keep internal records for service delivery and improvement
How long we retain it
We keep enquiry and quote data for as long as needed to respond to your enquiry and for a reasonable period afterwards so we can follow up or resume planning. In practice, this means up to 24 months from your last contact with us for enquiries that don't lead to a booking. If your enquiry becomes a confirmed tour or order, related records may be kept longer in line with our accounting and legal obligations. If you ask us to delete your data, we will remove it within a reasonable timeframe, except where we are legally required to retain it.
Sharing
We do not sell your data. We only share it with trusted service providers (for example accommodation, transport or kit suppliers) where necessary to deliver your tour, and only to the extent needed. All such parties are expected to handle your data with the same care.
Your rights — correction and deletion
You can ask us at any time to:
- See what personal data we hold about you
- Correct anything that is inaccurate or out of date
- Ask us to delete your data, or withdraw your consent for us to use it
Security
We take reasonable steps to protect your data against unauthorised access, loss or misuse, and we only retain it for as long as it serves the purposes set out above.
Contact
Questions about this policy or your data? Use the Contact page, message us on WhatsApp, or email us and we'll be glad to help.